The Real Cost of IT Downtime

A cellphone and tablet that are turned off

October 20, 2015 Disaster Recovery Blog

According to a recent study by Ponemon Institute, 1 minute of unplanned downtime can cost companies over $7,900 a minute.

Current statistics state:

  • Company costs from downtime easily exceed $50,000 an hour (USA Today)
  • On average, this number actually reaches almost $164,000 (Aberdeen)
  • 59% of Fortune 500 companies experience at least 1.6 hours of downtime each week (Dun & Bradstreet)
  • 73% of businesses have had some type of operational interruption in the past 5 years (10GEA)
  • Only 3% of companies affected by a disaster report 100% uptime (Aberdeen)
  • The survival rate for an organization without a comprehensive disaster recovery plan is less than 10% (Touche Ross)


Causes of IT Downtime

Downtime: time when your company is unavailable to customer and employee alike. IT downtime is so common that there are websites dedicated to posting whether or not specific sites are down.

While natural disasters get plenty of credit for server, system and network downtime, companies in safer geographic locations can be just as susceptible.

The most common causes of downtime include:

  • Human error
  • Maintenance
  • Software failure
  • Security attacks
  • Hardware failure
  • Natural disasters

As we move towards an increasingly paperless workplace, downtime means decreased productivity. That’s not to mention unhappy customers, decreased sales, and possible data corruption or data loss. Aside from the obvious loss of revenue, downtime also incurs unexpected costs from damage control, especially for a company’s reputation.


Eliminating The Costs & Consequences

With a data recovery plan in place, you can rest easy knowing that your systems are secure from data loss during an outage. With high availability (HA) solutions in place, you can eliminate the costs and consequences of downtime by eliminating downtime itself.

Testing your business continuity and disaster recovery (BC/DR) plan is essential to ensure that your systems are truly secure, and seamless failover will take place. Establish an RPO and RTO that suits your company’s needs, and customize your replication speed to ensure that you meet your business goals, and don’t break regulatory compliance.

If you need help testing your systems, establishing an RPO and RTO, finding the right replication solution for high availability, or keeping your data resilient to disasters, contact our team of experts for more information.


To find out more about how you can eliminate downtime costs, contact us today at 317-707-3941.


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