IBM i Staffing and Outsourcing Statistics

February 11, 2016 Disaster Recovery Blog, Disaster Recovery News Blog, High Availability Blog Articles, Legacy System Blog Articles

No matter how good your system is, it takes the right staff to keep things running smoothly when you need it the most. That’s why we’re here to report the most current statistics for IBM i outsourcing and staffing, giving insight into how many companies are handling their systems.

IBM i Staffing

One of the many great things about IBM i is that it has a low total cost of ownership (TCO). This is also evident in the limited staffing required to effectively run systems. In fact, the majority of users stated having only one administrator (45.2%), while a surprising 10.6% stated having no administrator at all. In contrast, only 25.9% of users had two administrators, 13% had 3-5 and 5.4% had more than 5. With these statistics it’s not hard to see why IBM i is often considered easy to manage.

When it comes to operating their systems, the majority of users (36.6%) stated having no computer operators or data center staff for their IBM i, while 19.9% stated having only one. Most users also show dedication to advancing development on their IBM i platform, with a remarkable amount of intellectual property created on the platform. The majority (31.5%) of users have 3-5 developers for their IBM i platform, while 17% have 2 and 13.9% have 6-10. Remarkably few (6.6%) users stated having no developers, while 15.2% had only 1. Nearly the same amount of users had more than 10 developers for their IBM i platform (15.8%). Whether these are applications made in-house or modifications made to pre-existing applications, it’s truly impressive how much creative development occurs on these systems.

RECOMMENDATION: Keep your tools modern to avoid skills depletion. While a smaller staff can mean a lower total cost of ownership (TCO), this can pose a serious problem when your experienced and trusted staff members retire. Keeping your tools modern makes it easier to attract new and talented employees, keeping you out of trouble when a staffer leaves your company.

IBM i Outsourcing

While the majority of users state that they’re not considering outsourcing (72.1%), this opinion is continuing to change. Since last year, the number of companies using a colocation solution has increased from 5.8% to 7.7%. Meanwhile, 9.4% of companies state having already outsourced, and 7.9% are looking at managed service providers (MSPs) to possibly outsource in the future. Colocation can be an effective measure for companies to cut costs while still retaining effective data storage and security, meaning that this trend will likely increase in the future.

RECOMMENDATION: MSPs aren’t the only (or necessarily the best) way for your company to stay current when faced with skills depletion. We recommend considering a middle-of-the-road approach with managed providers for certain services (for instance, security, storage or networks) rather than all services. This can give you a custom-fit for your company’s needs, while still allowing you to control the rest of your environment.

For more information on IBM i outsourcing and the importance of managed service providers, contact us today at 317-707-3941.

Source: 2016 IBM i Marketplace Survey Results by HelpSystems



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